Returns and Shipping
Shipping and handling costs
Be sure to specify shipping costs and related service charges in your listings For a USA destinations, no other fees related to shipping, handling, or packaging can be charged.
We ship from our distribution centers in California. Orders placed before 1PM EST usually ship out the same day. Typically, orders placed after 1PM EST will ship the following day. Orders placed Friday after 1PM EST will ship the following Monday or next business day. Shipping time usually takes 3-5 1 to 3 working business days to arrive to the East and West Coasts. Our orders are imported every few hours into our internal processing system. At that time you will receive your order number via email and another email will follow with tracking number details a few hours after the item leaves our facility. Transit times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable. Tracking emails are sent M-F night from our internal system from firstname.lastname@example.org. You may view the status of your order by logging into your account and viewing your order history or by clicking the 'Track Order Link' in your order confirmation email.
Return PolicyUNOPENED MERCHANDISE
Unopened products may be returned within a month of purchase for a full refund of the purchase price or a credit of the purchase price towards an exchange. Please keep in mind that shipping charges are not refundable.
We do not accept returns on opened merchandise. A defect may be returned within 1 week of purchase for a replacement or partial refund of the purchase price. Please keep in mind that shipping charges are not refundable. Contact us at (310) 751-0318 M-F 9am-5pm PST to set up a replacement or return.
Shipping and handling costsCustomers returning items can expect to be refunded in the method in which they paid within 7-15 business days of our receipt of their return. If a package is returning due to a 'insufficient address' or incorrect address as entered by the customer, there is a redelivery and handling charge to return the package to the buyer that must be paid prior to re-delivery to the correct address.
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Legal DisclaimerThese Trademarks, Service Marks, Logos (including, Without Limitation, The Individual Names of Products And Retailers) Are the Property of Their Respective Owners and Have Not Endorsed This Advertisement/product.
This product is not intended to diagnose, treat, cure, or prevent any disease. The information in this website is not intended as a substitute for medical advice.